Returns & Exchanges Policy
At K2 Base Camp, we want you to be fully satisfied with your technical apparel and outdoor gear. If your purchase doesn't meet your expectations, you can return your items within 30 days of delivery provided they are in original, unworn condition with tags attached.
Initiate Your Return
Log into your account portal or visit our returns center to select the items you wish to send back and receive your Return Authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring all manufacturer tags and labels remain intact to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or visit our physical storefront.
Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing